Placing a Call, Call Pull, Call History, Settings and Options
The call screen is your main dialing screen. From here you can enter a destination phone number and press the Call button. The right arrow button can be used to back over entered digits if you made a mistake entering a number. On pressing the Call button, you will be provided with options as below.
Placing a Call
Three options are available for placing outbound calls:
- iPhone: If this option is selected, the application will use the built-in mobile phone to place outbound calls. This means the called user will see your mobile number as the caller ID instead of your residential caller ID.
- Call Through: This setting will allow you to place calls as your residential number. When using this option, your mobile phone may display that you are calling a number you may not recognize. The number dialed is a number on our network. These numbers may change each time you place a call. When we receive a call from your mobile phone on one of those numbers, we place a call to the entered destination number using the caller ID from your residential line and connect you to the call.
- Call Back: This setting will also allow you to place calls as your residential number. When using this option, the service will call your residential number first. Both your home phone and your mobile phone will be called. A pop-up message on the phone’s screen will indicate Waiting for call back . When you do, the call will be placed to the destination number you entered using the caller ID of your residential line and connect you to the call.
The key provides an option to pull an existing call from your residential phone to the mobile client. Press the handset key when you have an active call. Choose the Call back option, if prompted. The Waiting for call back message will appear. Answer the call, and the service will connect your mobile phone incoming to the existing call. The call to your home phone line will then be dropped. To pull the call back to your home phone, pick up your home phone and dial *11. This will connect the call to your home phone and drop the call to your mobile phone.
This feature allows you to transfer a call on your home phone to your mobile phone so you can continue your conversation if you need to leave your home, or transfer the call back to your home phone when you arrive back home.
The history screen will show all calls to and from your residential line as well as any missed calls. Calls placed from the homeXtend client will only show in this list if you use either the Use Call Through Service or Use Call Back Service dialing option. Calls placed using the iPhone Service do not use your home phone number and therefore don’t show in this list. Calls can be placed from this list by pressing the entry you want. The trash can icon in the upper right corner can be used to delete your call history.
The Directory Screen allows you to search your phone contacts and call them quickly. You can dial contacts from your iPhone contact list by pressing the mobile icon on top.
Your service provides many features that are configurable and can be set through the Call Settings screen. Your service provides many features that are configurable and can be set through the Call Settings screen. The initial part of this screen shows your username and mobile phone number.
This section highlights settings related to how outgoing calls are handled and how Voicemail and Unified Messaging work with your service.
- Dialing Service: This option allows you to set your preferred default calling option: Use iPhone Dialer, Use Call Through Service, Use Call Back Service or Always Ask. Once chosen here, this will be the default option when you place a call.
- Caller ID Blocking: The Caller ID Blocking option allows you to place calls anonymously. This is equivalent to dialing *31/#31.