April 2024 Enhancements for the Sinch Microsoft Operator Connect Portal

New features and updates for the Microsoft Operator Connect portal

On April 8, 2024, the Microsoft Operator Connect portal will be updated with enhancements.

Updates

Adding sorting to a number of drop-downs and locations

Automatic sorting is being added to the Locations side menu as well as to many drop-downs throughout the portal.

 

Ability to change company name

If your company changes it’s official name and needs to update the name in your portal, you can now edit the name by clicking the pencil icon next to your company name shown on the top bar of each page.

NOTE: Before updating the company, check with your legal team as any existing contracts will likely need to be updated.

A warning will be shown before applying the change as this may impact any billing statements. Click Update to apply the change.

 

Fixes

Clicking various columns for sorting caused internal server error to show

Fixed an issue where clicking various column headers for sorting would cause an internal server error to show.

Call log delivery history details not showing

After setting up a call log delivery schedule, clicking on Daily or Monthly to view the history of delivered reports was showing no history. This has being fixed.