BroadSoft Call Forwarding

Enable Call Forwarding in the Voice Management Portal

 

Call Forwarding Rules

You can activate or deactivate some of the services by turning them on or off on the page for the service.  Call Forwarding is found within the Incoming Calls section for the user.  To access the page for a particular service, click on the link for that service on this page.

Call Forwarding - Always: Automatically forward all your incoming calls to a different phone number.
Call Forwarding – Busy: Automatically forward your calls to a different phone number when your phone is busy.
Call Forwarding – No Answer: Automatically forward your calls to a different phone number when you do not answer your phone after a certain number of rings.
Call Forwarding – Not Reachable: Automatically forward your calls to a different phone number when your phone is unreachable.
Sequential Ring: allows you to sequentially ring up to 5 locations in addition to the base location for a specified number of rings.
Simultaneous Ring Personal: allows you to list up to 10 phone numbers you would like to ring in addition to your primary phone when you receive a call. This feature is helpful when you are not at your phone but you would like your cell phone to ring when you get a call.