1. Sinch Voice Knowledge Base
  2. Softphone, Messaging, and Collaboration Clients
  3. Voyant Connect For Desktop 22.7.5 and 22.5.3 (End of Support)

Call Control Toolbar in Voyant Connect 22.7.5 and 22.5.3

Call Control Toolbar in Voyant Connect

Once a call is active (either a call you’ve placed or a call you’ve received), a toolbar appears that provides additional control over the call.

The toolbar shows how long the call is active, and provides the following options in order:

  • Hangup the call
  • Place the caller on hold (the caller will hear hold music)
  • Mute your microphone
  • Transfer the caller
  • Add additional parties to the call
  • Park the caller
  • A more menu that provides these additional options:
    •    Add video (if the call was started as audio, upgrade to video)
    •    Set audio device (choose between headset or speakers)
    •    View Profile
    •    Add to contacts
    •    Move to tab (this will open a separate tab)