December 2024 UCaaS Enhancements for the Customer Administration Portal

New features and updates for the customer administration portal

On December 6th and the 16th, 2024, the Customer Administration Portal was updated with enhancements and fixes.

Updates - Cloud Business Fax

Allow Reassignment of Cloud Fax Personal Services

For Personal Fax packages in the Cloud Business Fax solution, those accounts can now be reassigned to a different user.

A warning is noted that when reassigning a personal fax account, all current faxes on the account will be removed. This is to prevent a new user from getting access to faxes they shouldn’t.

Added Credit card information and Payment history menus in Billing section

New billing menus have been exposed to allow for setting up auto-pay by credit card or making one-time payments via a credit card, as well as showing your previous payment history.

Updates - UCaaS

Fixed an issue where the phone directory was not working for HP-Poly VVX devices

Fixed an issue that was causing the contact directory to now show on HP-Poly VVX devices.