November 2024 UCaaS Enhancements for the Customer Administration Portal

New features and updates for the customer administration portal

On November 11, 2024, the Customer Administration Portal will be updated with enhancements and fixes.

Updates - UCaaS

Adding additional check when enabling a user for Webex

When enabling or updating a user’s email address used with their Webex service, an additional check is now performed on the email address to determine if it’s tied to a free Cisco Webex account. If it is, an error will be shown with a note indicating that the free account should be deleted per Cisco instructions regarding deleting a free Webex account. The free account must be deleted in order to reuse the email address.

Fixed an issue when setting a user as traveling outside the US

Fixed an issue where turning on the Traveling outside of U.S. option in the E911 Service section for a user did not remove the address associated with the number.