Send a Fax with the Fax Application

How to send faxes through the portal and email

To send a fax select the New Fax button on your dashboard. This button is available on both the send and the received version of the dashboard. Upon clicking the New Fax button, a window will appear on the right side of your screen. 

Screen Shot 2021-07-06 at 2.31.15 PM

The application allows you to create an identifying name for your fax so that you can find the fax at a later time. This “Fax Name” is used internally for you only and will not appear on your fax.

After adding a “Fax Name” input the number that you want to send the fax to and select a number to use as your From number. You might have Direct Lines and Group Lines. For more information about this see here

Screen Shot 2021-07-06 at 2.34.47 PMTo add files to your fax you can either drag and drop filed into the window or select the “Browse Files” button. The application supports twenty files to be added to a single fax. When ready, click send!

The application supports the following file formats:

  • jpg/jpeg
  • png
  • pdf
  • doc
  • tif/tiff
  • docx
  • odt
  • txt

Faxes that are in the process of sending will show up in your fax dashboard with their status.

Screen Shot 2021-07-06 at 2.37.09 PMWhen the fax has completed the status will be marked with a final status of either Success or Failure. Screen Shot 2021-07-06 at 2.37.20 PM

Send Fax via Email

Sending a fax using your email address is simple but will require that you know your fax number. Here's how you do it: 
  1. Use the number that you want to send a fax to as the email address followed by
  2. Use the number that you want the fax sent from as the Subject line of your email
  3. If you want a cover page then add any information you want on the cover page as the Body  of your email. 
  4. Attach supported files to your email and send it!
A few things to note here are that you can send with either a leading one or without. That is, an acceptable email address would be both: as well as However, you should not have dashes in your email address because many email servers will fail the outgoing email.

Fax Size limits

Size limits for email to fax are: 20 documents, 200 pages, 25 MB