New features and updates for the customer administration portal
On September 30, 2024, the Customer Administration Portal will be updated with enhancements and fixes.
Updates - UCaaS
Improved provisioning of Grandstream GXW large-port ATA devices
Significant improvements have been made to configuring Grandstream GXW 16-, 24- and 48-port devices. The new configuration screen brings up the current device layout and what’s assigned to each port. Users can then be assigned/unassigned/re-assigned and the updated changes submitted in bulk. The new update feature is available in the Bulk Updates section in the Customer Administration Portal.
Expand Bulk Updates, then choose GXW Devices User Assignment. At the top of the page, choose the Location to filter the list of devices, then choose the device you want to update. The current configuration of the device will be shown. To make any changes, click on the port number you want to update. A drop-down list of all the users in the location that can be assigned will be shown. This includes currently assigned users in case you are swapping port assignments on existing users. When you make a change, a red circle with an x will show next to the port entry. To cancel that change, click the red x and the change for just that port will be reverted.
Once you have made all the changes, scroll to the bottom of the screen and click Save. At this point, all the changes will be submitted for background processing. Check back periodically to verify they have completed.
Improvement to compression used to reduce TIF image file sizes
An update to the compression used within TIF files was made to reduce the file size. This update will also change the file type in fax-to-email to TIF if that file type is selected for the account so TIF files will be attached instead of PDF.
Updates - Cloud Business Fax
Hide main company number showing in Cloud Business Fax portal
Previously, a hold-over company main number was being shown in the Cloud Business Fax portal. This will no longer be shown.
Cloud Business Fax Admins can now adjust settings for Personal Hosted Fax account users
Changes have been made so that an Admin user can make setting changes for Personal Hosted Fax accounts.