There are two fax categories within the Inteliquent UCaaS platform, one is designed to work with a fax machine and the other is strictly cloud-based.
“Fax” is the transmission, via telephone tone modulation, of scanned printed material. Normally, this occurs between dedicated machines.
Company-level fax offering compatible with customers’ existing fax machines that replaces the need for an Analog POTS line. Since this service requires a device (specifically an ATA) it is found in the Customer Admin Portal in the Locations section. This service will have its own DID.
This product is meant to integrate to an analog fax machine through an ATA device.
A hosted fax cuts out the machine on one end of the connection, instead utilizing a conversion program in the cloud. The other end of the fax communication can be either a traditional machine or another hosted endpoint. Hosted Fax is a cloud based faxing solution that enables users to leverage their Portal for sending and receiving faxes on their own private account without the need for hardware or fax machines. Hosted Fax provides 1GB of enterprise storage for each personal or shared hosted fax feature. The Hosted Fax service is found in the Customer Admin Portal in the Enterprise Services section. Each hosted fax product will receive its own DID.
You can find more information about using the Hosted Fax product.