Vitelity Email Standardization

Email changes within Vitelity system

As part of our ongoing enhancements project, beginning Wednesday, February 17th through Friday, February 19th, 2021, our team will be make changes to standardize outgoing emails. This is being done so we can provide a more secure and streamlined methods of communication within the Vitelity application. In general, emails from the various processes will be consolidated with “from email id” as “noreply@vitelity.net". Certain white label features, such as generation and distribution of invoices and CDRs will remain unchanged.

Below is the list of email changes that will be implemented with the redirect date.

Work is continuing through February 25th, 2021

Email Purpose Previous Outgoing Email Address New Outgoing Email Address Re-Direct date

Fax Status Update

nores=faxtoyouremail.com@mailgun.vitelity.com

noresponse@vitelity.com

2/25/2021

Failed Calls

alert=vitelity.com@textmessage.org

noreply@vitelity.net

2/25/2021

Contact Information

no-response@mailgun.vitelity.com

noreply@vitelity.net

2/18/21

IP added

no-response@mailgun.vitelity.com

noreply@vitelity.net

2/18/21

LNP Completes

support@mailgun.vitelity.com

noreply@vitelity.ne

2/18/21

Order cancellations

www-data@admin.vitelity.net

noreply@vitelity.net

2/18/21

Email2Fax Email domain update

nores@faxtoyouremail.com

noreply@vitelity.net

2/18/21

911 NRF

nores@mailgun.vitelity.com

noreply@vitelity.net

2/17/21

Transcriptions

transcriptions@mailgun.vitelity.com

noreply@email-sent.net

2/17/21

CDR requests

cdrs@email-sent.net

noreply@email-sent.net

2/17/21

SMS Invoice

sms@email-sent.net

noreply@email-sent.net

2/17/21

Low Balance

support@vitelity.com

noreply@vitelity.net

2/17/21

911 Call Attempts

support@vitelity.com

noreply@vitelity.net

2/17/21